Realization of digital projects
Whether CRM, CMS, intranet, or other IT solutions. Often enough I have experienced that the focus is too one-sided on implementation. When choosing the appropriate solution, it is essential to take into account the individual initial situation – and providers with large standard packages are not always a good choice.After a few years, the disappointment is great if the high level of investment does not bring the expected economical benefits. The critical success factor lies in that the people are offered not only operator training, but also an explanation of “why” and are given time to adapt.